Mitsubishi Heat Pump and Air Handler Installation in San Bruno
This one was a full day for our crew. In San Bruno we installed a 2.5-ton Mitsubishi heat pump paired with a matching air handler in the attic. We also ran new ductwork to 10 vents and 2 returns, put in a new thermostat, and added a surge protective device on the outdoor unit. The two of us spent about nine hours on site. The job was permitted through the city, so it all goes through a proper inspection.
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The outdoor unit
The outdoor unit sits on its own pad along the side of the house, bolted down at the feet so it stays put. Side yards in San Bruno tend to be narrow, and this one was no exception. We placed the unit close enough to the wall to keep the walkway usable, while leaving room around the coil for airflow and for future service.
The refrigerant lines run into the house inside a covered line set channel. That keeps the insulation out of the sun and makes the whole thing look tidier against the stucco. The wiring goes through flexible conduit to a disconnect on the wall, right next to the unit.
A small detail we always care about: the disconnect gets leveled before it’s tightened down. The surge protective device mounts right under it. Heat pumps like this one have inverter electronics, and a surge protector is cheap insurance for them against power spikes.
Air handler and ductwork in the attic
Inside, the Mitsubishi air handler went into the attic on a drain pan, with the condensate line running off the top. From there we built out the supply side, with insulated flex ducts and round takeoffs off the plenum feeding the 10 vents around the house. The two returns bring air back to the unit. Getting the duct layout right matters as much as the equipment. A good heat pump on poor ducts will still leave some rooms warm and others cold.
The attic package covered the pieces that make an attic install clean and serviceable. The refrigerant connections at the air handler are insulated all the way in, so they don’t sweat in summer.
What the homeowner gets
- One system for both heating and cooling, run from a new thermostat
- Fresh ductwork with 10 supply vents and 2 returns
- Surge protection on the outdoor unit
- A permitted installation, with maintenance included in the job
A Mitsubishi heat pump is a good fit for the mild Peninsula climate. It handles our cool, foggy mornings and the occasional hot afternoon without the house ever feeling stuffy. If you’re thinking about something similar for your home, you can read more about our heat pump installation work and how we plan each job.
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Reviews
Trusted by your neighbors
“Nur installed and serviced our heat pump since the beginning of 2025. Quality of work, including the air handling, heat pump, ductwork, piping and electrical work was excellent. There were communication issues with the field crew but were ultimately resolved. Only with the recent warmer weather I used the cooling stage (instead of the heating) and came across a problem where it wasn't cooling fast enough. Artur A. came back, checked all the vents and adjusted the air handling speed so it cools down much faster. Nur was responsive and fairly quick to correct our concerns. They were also quick to return and service our cooling issue. Thank you David and Artur A.”
“We could not be happier with Nur HVAC. They installed 2 HVAC systems in our home and have been absolutely fantastic ever since. Whatever an issue comes up they respond quickly and get it fixed without delays. They are reliable, professional, knowledgeable and always willing to help. It's such a relief to have someone we can trust to take care of our home's electrical and HVAC needs. We highly recommend them to anyone looking for a dependable professional who truly stands behind its work!”
“This is the 2nd project I've done with NUR, and similar to the first time, I am a happy customer. From start to finish, NUR (in particular technician, Adlan) is completely professional. They are diligent and timely with their responses and scheduling. Adlan came out and diagnosed our 20 year old A/C system and was able to revive it, but prepared us with options for the future should the system go out again. He was extremely thorough in explaining these in layman terms. HVAC systems will always need maintenance and repairs, that's a given. However, I know that I have an honest, value-added, and well-run company to work with in NUR. Highly recommended!”
Google Reviews
What our customers say on Google
“We used Nur HVAC to replace gas furnace with a heat pump inverter, replace the aging duct work and gas water heater with a heat pump water heater, all in the same contract. Our project manager, Arthur was on-time for the scoping appointment. He took time to understand our needs, investigated the attic, ducts and all the existing equipment, before making any recommendations. He designed the optimal system for our house to be cost effective, provide highest comfort and be energy efficient. He was not pushy and was upfront about the ballpark estimates and timeline. He also walked us thru the various rebates that are available for the replacements from local utilities. Arthur’s quote was very competitive, in fact better than those quoted to us by Costco referred contractors. Nur’s installation crew - Eldar, Bhakridin, were very professional and thorough. They didn’t rush the job and left the job site clean and clutter free each day. They accommodated our requests for placing the electrical wires and conduits so they are not in the way. All the equipment both indoor and outdoor were cleanly laid out, secured and wiped down before hand off. Always smiling and respectful, one of the best installation crew we have had. As a white glove contractor they took care of all the permitting, inspection paperwork w/ the city, all the paper work for us to receive the rebates. They even completed the warranty registration with the manufacturers for all the equipment! We would highly recommend Arthur and Nur HVAC to anyone in the Bay Area needing heating and cooling solutions. We would definitely be going back to them ourselves when the need arises.”
“I had a great experience all around with Nur HVAC. Scheduling with Regina was a breeze, and Adlan, our technician, was fantastic. Adlan quickly diagnosed and fixed an issue with our 20 year old AC unit on the spot without trying to upsell anything. Beyond the quick repair, he took the time to walk me through his process for diagnosing/assessing our AC system as well as the steps for a routine furnace maintenance - I learned a lot along the way. Highly recommend Nur HVAC, and especially Adlan!”
“Purchasing a new furnace or HVAC system may not seem like a personal decision at first. Most people focus on the equipment itself, the price, the company’s reputation, and the research that goes into making the right choice. You interview several companies, compare features, warranties, pricing, and timelines, and eventually make a decision. But what you quickly realize is that you are also inviting people into your home to install a system you hope will serve your family for many years. The people doing the work matter just as much as the equipment they install. Nur HVAC Systems was one of several companies I researched and interviewed to replace my aging furnace, all of the ductwork throughout my home, and every register. This was not a straightforward installation. The furnace needed to be relocated, asbestos had to be professionally removed, and there were several other complexities that made this a challenging project. Nur was my final interview, and after meeting Fedor, I knew without hesitation that he was the right person for the job. After speaking with several companies, he was truly in a league of his own. He brought thoughtful, innovative, and cost-effective solutions that no one else had suggested. His experience and confidence immediately gave me peace of mind. The project began with the removal of old asbestos materials, coordinated by a team Fedor assembled and led by Antonio. They worked efficiently, meticulously, and safely, completing the job without a single issue. From there, the project moved on to removing the old furnace, ductwork, and registers before installing the entirely new system. Fedor’s team was nothing short of exceptional. Vitaliy, Leandro, and engineer Arthur were outstanding. When construction is taking place throughout both your basement and your main living areas, it inevitably becomes personal. Having these three professionals in my home was genuinely a pleasure. They worked incredibly hard, but they also worked intelligently. They were respectful, courteous, professional, and remarkably kind. What could have been a stressful and disruptive experience instead felt organized, comfortable, and surprisingly easy. Most importantly, the quality of their workmanship was outstanding. Every challenge that arose was handled with confidence and expertise. It was obvious that these men truly know their craft. I had complete trust in their abilities from beginning to end, and they exceeded every expectation. What initially drew me to Nur HVAC Systems was that I never felt like I was hiring a single salesperson or simply buying a product. I was hiring an entire team. A successful project depends on every person doing their part with excellence, and that is exactly what Nur delivered. From planning and communication to execution and craftsmanship, every member of the team reflected the same high standards. If you are looking for a company that combines technical expertise, integrity, professionalism, and exceptional customer service, I recommend Nur HVAC Systems without reservation. They didn’t simply install a new HVAC system. They earned my complete trust, and I would confidently hire them again and recommend them to my family and closest friends.”
“Our old A/C unit went out (dramatically spewing coolant everywhere) in the middle of summer. We contacted Nur HVAC and got them to come take a look at the situation. They recommended replacing our old furnace with a new heat pump along with the new A/C unit. It took a few weeks for a permit, but then they scheduled the job promptly. It was very labor intensive...removing the old equipment, building a new platform with plywood, installing everything. It took 3 full days, but they did an excellent job and cleaned everything up completely when they were finished. The system looks and works so much better now. Workers were polite and respectful. Would definitely recommend.”
“I hired Nur HVAC for a major upgrade to my home's system, and they did an incredible job. The project involved converting my entire house from a gas heat pump to a new all-electric Mitsubishi system, and they also installed a split unit in my garage. Their prices were very reasonable, but what truly stood out was the professional quality of the installation. The team performed a very careful evaluation of all my existing ducts and vents to ensure the new system was installed for optimal performance. The work speaks for itself. It's been almost two months since the installation, and everything is working top-notch. I'm super happy I chose Nur HVAC and highly recommend them.”
“Last month, we contracted NUR HVAC to install three units of Mitsubishi ductless AC units to our house. The sales contact Artur was very professional, always addressed our questions very quickly and clearly. Their office support Regina was proactive and timely communicated important information for our awareness ahead of time. Their two technicians Maxim and Alksei have done done an excellent job to install the units and relevant pipes. We are very satisfied with the quality of Nur HAVC's work, their competitive price and excellent customer services, and definitely recommend this company for others who are seeking professionals to do the similar service. George and Amy from Redwood Shores, CA”
“After 18 years our Air Conditioning System failed. We, of course, called Nur HVAC and were glad to see Islam again. He rapidly diagnosed that the AC compressor failed and had to be replaced. However, the AC system was so old that the compressor only had a 1 year warranty and the refrigerant in use 18 years ago is only available for legacy repairs (This is to protect the Ozone layer). We could have replaced the AC system, but the heating system was equally old and likely to fail. The cost to move to a full all electric HVAC system was a few dollars more than just replacing the AC system and it would eliminate our use of gas for heating and take advantage of the recently installed Solar Panels. So the house has a new fully electric HVAC system installed by Nur HVAC. Islam came and took the measurements so the system could be ordered and priced. Soon Alex and the installation team arrived to install the system. The quality of the installation and the care Alex and team took during the custom wiring, new refrigerant lines, new moisture drains, new thermostats, system setup and calibration was outstanding. Alex made sure that the air flow for both heating and cooling was measured and far better than the previous systems. Alex made sure to keep us informed as progress was being made and they managed to keep the house clean during the install. Again Nur HVAC exceeded expectations with a very high quality install at a fair price. A project of this size had a few bumps but this appeared to have been done to provide a quality install with attention to detail. This company has superb knowledgeable professionals working for it from service to installation. I highly recommend Nur HVAC.”
“I recently hired NUR HVAC to remove an old HVAC system, correct issues from a previous improper installation, and install a new system with air conditioning in my new home. From start to finish, my experience was outstanding. Fedor was fantastic to work with. He took the time to explain everything thoroughly, answered all of my questions, and kept me informed throughout the entire process. The communication, quality inspections, and overall professionalism exceeded my expectations. The installation team, Vitaly and Leandro, were equally impressive. They removed the old system and installed the new one with great attention to detail. They were always punctual, courteous, and clearly very knowledgeable about their work. Their craftsmanship was meticulous, and it was obvious they took pride in doing the job right. At the end of each day, they cleaned up after themselves and left the work area neat and organized. It’s not often that you find a company that combines excellent communication, quality workmanship, and outstanding customer service, but NUR HVAC delivered on all three. The new system is working great, and I have confidence that the job was done correctly. I would highly recommend NUR HVAC to anyone looking for HVAC replacement, air conditioning installation, or service. Five stars without hesitation.”
“We recently used Nur HVAC to install a new heat pump and completely redo the ductwork for our whole-home HVAC system, and the experience was outstanding from start to finish. Fedor was incredibly knowledgeable and guided us through every step of the process—from initial planning to final completion. He was always available to answer our questions, no matter how small, and his oversight gave us total confidence in the quality of the work being delivered. Eldar handled the installation and did a fantastic job. The work was completed efficiently, with great attention to detail and craftsmanship, and everything was finished right on schedule. We couldn’t be happier with the results and would absolutely recommend Nur HVAC to anyone looking for reliable, high-quality HVAC services.”
“This is the second project I’ve done with this team, and there’s a reason I keep coming back: Trust. When my water heater went out, Fedor showed up the same day to walk me through my options. I have a tendency to "over-buy," and I was actually leaning toward an expensive heat pump model. Instead of just taking the bigger check, Fedor was honest with me—he explained that the ROI on that specific unit wouldn’t be recovered in my lifetime given complex electrical work required. Once we picked the right system for my actual needs, he had a crew at my house within two days to finish the install. They were professional, clean, and efficient. It’s hard to find an HVAC company that values integrity as much as they do. They’ve earned a customer for life!”
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