Customer Reviews

What Bay Area homeowners say about us

998 reviews on Google and Yelp across our Bay Area locations.

Showing 20 of 976 reviews

Luke Wulf
Sep 2026
Mountain View

Very professional, all installation was excellent, quick and clean. Would recommend fully.

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Dana K.
Sep 2026
Mountain View

Antonio was prompt, efficient and personable. He quickly assessed our air conditioner and, despite the unit's considerable age, recommended a reasonably priced repair. We so appreciate his expertise and honesty and would not hesitate to recommend Nur.

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Kristopher Geda
Sep 2026
Mountain View

Nur HVAC recently installed a mini-split system in our SF condo; one in the living room, and one each in the two bedrooms. They installed the heat pump outside on the balcony. I was impressed with their work ethic and the way they kept our space clean during the installation. They cleaned up at the end of each work day and were very respectful and thoughtful of our home, our dog, and us. They communicate clearly and quickly; I would highly recommend them to install an AC system.

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Jerry Sullivan
Sep 2026
Mountain View

Very competitive price. Very professional estimate and installation process.

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Ron Ansley
Sep 2026
Mountain View

The people at NUR did a fabulous job installing a new heat pump, and at a very competitive price. The crew was communicative, on-time, and very professional. About a year later we're very much enjoying our (still) new heating/cooling system!

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Jay Levine
Sep 2026
Mountain View

Adlan was amazing. Our apartment hvac was not functioning appropriately and Adlan analyzed the situation diligently and efficiently fixed the found issues.

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Scott Baron
Sep 2026
Mountain View

Professional, detailed, and super hard working. NUR did a fantastic job replacing my air conditioner. Highly recommend!

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Jim Maples
Sep 2026
Mountain View

Furnace replacement. Very professionally done. Price was significantly below a competitive bid. I would recommend. English as a second language for the installers presented a challenge, but the end result, so far, has been great.

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Karthik Shankar
Sep 2026
Mountain View

The best in service, as always! Thanks, David and team

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Prateek Patil
Sep 2026
Mountain View

Alex and Dil were extremely professional. They did amazing job and our project manager Arthur was always provided updates

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Jennifer Galfin
Aug 2026
Mountain View

We've only had a diagnostic so far, but the technician Adlan was awesome. We were super impressed so far. We hope to see him again for the repair.

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Sara Miles
Aug 2026
Mountain View

I’m very pleased with Nur HVAC. I have an older AC unit, and Islam was able to successfully repair it while clearly explaining the work and showing me the before-and-after measurements so I could understand the difference. He also patiently answered all my questions. I am very satisfied with the service.

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Daniel Spears
Aug 2026
Mountain View

Alexey is fantastic. He did a great job. I would absolutely recommend NUR HVACand Alexey

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Susan Marcellais
Aug 2026
Mountain View

Adlan was so professional, knowledgeable and an excellent technician. Glad we called!!!

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Eugene Mar
Aug 2026
Mountain View

Adlan is very nice and thorough with his explanations.

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V Bruce Hunt
Aug 2026
Mountain View

After 18 years our Air Conditioning System failed. We, of course, called Nur HVAC and were glad to see Islam again. He rapidly diagnosed that the AC compressor failed and had to be replaced. However, the AC system was so old that the compressor only had a 1 year warranty and the refrigerant in use 18 years ago is only available for legacy repairs (This is to protect the Ozone layer). We could have replaced the AC system, but the heating system was equally old and likely to fail. The cost to move to a full all electric HVAC system was a few dollars more than just replacing the AC system and it would eliminate our use of gas for heating and take advantage of the recently installed Solar Panels. So the house has a new fully electric HVAC system installed by Nur HVAC. Islam came and took the measurements so the system could be ordered and priced. Soon Alex and the installation team arrived to install the system. The quality of the installation and the care Alex and team took during the custom wiring, new refrigerant lines, new moisture drains, new thermostats, system setup and calibration was outstanding. Alex made sure that the air flow for both heating and cooling was measured and far better than the previous systems. Alex made sure to keep us informed as progress was being made and they managed to keep the house clean during the install. Again Nur HVAC exceeded expectations with a very high quality install at a fair price. A project of this size had a few bumps but this appeared to have been done to provide a quality install with attention to detail. This company has superb knowledgeable professionals working for it from service to installation. I highly recommend Nur HVAC.

Response from Nur HVAC

Thanks for the lovely review! We're thrilled to hear you enjoyed our service

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Fan Zhang
Aug 2026
Mountain View

We have used NUR HVAC for maintenance and repair multiple times over the years. The receptionist is friendly and dispatches technician timely whenever possible. Islam, the technician who worked with us in the past two years, is always on time for the scheduled appointment, technically competent and also very friendly and patient when answering my questions related to our 2 HVAC systems. Thank you Islam! We will definitely continue to use NUR HVAC’s service.

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Karen S
Aug 2026
Mountain View

I could not be happier with the work Nur HVAC did. Mine was a large residential job, replacing 2 furnaces and 2 HVAC units. I procured 3 estimates from different companies and Nur provided the most detailed estimate at the lowest price. Communication was good throughout the process and the project was finished on time. I'm most happy about the quality of the work. It is meticulous! The entire project was a great experience.

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George
Aug 2026
Mountain View

Last month, we contracted NUR HVAC to install three units of Mitsubishi ductless AC units to our house. The sales contact Artur was very professional, always addressed our questions very quickly and clearly. Their office support Regina was proactive and timely communicated important information for our awareness ahead of time. Their two technicians Maxim and Alksei have done done an excellent job to install the units and relevant pipes. We are very satisfied with the quality of Nur HAVC's work, their competitive price and excellent customer services, and definitely recommend this company for others who are seeking professionals to do the similar service. George and Amy from Redwood Shores, CA

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Shawn Li
Aug 2026
Mountain View

Alexey from NUR HVAC was a total pro! He was friendly and clearly communicated the repair plan (schedule, likely costs) as my Carrier HVAC circuit board was damaged but replaced under warranty. And when Carrier/brand mixed up and sent the wrong part, he quickly got them to resend and rushed down that same day to install it. Highly recommend NUR and Alexey!

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