Customer Reviews

What Bay Area homeowners say about us

1,030 reviews on Google and Yelp across our Bay Area locations.

Showing 20 of 992 reviews

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Sudhir G.
Nov 2026
Mountain View

We had an outstanding experience with Nur HVAC and couldn't be happier with our new HVAC system! About three weeks before Thanksgiving 2024, we decided to install a new HVAC system in our home. After reading several positive reviews, we contacted Nur HVAC. Arthur, our sales representative, responded promptly and scheduled a home visit. He patiently walked us through the available options and recommended a heat pump system. After doing our own research, we decided to go with his recommendation. One of our biggest concerns was whether the installation could be completed before Thanksgiving. Arthur checked with his team and confidently assured us they could get it done. True to their word, Sergii and Ali arrived promptly at 8:00 AM on the scheduled day, fully prepared to get the job done. They completed the installation in just two days, and our home was comfortably ready for Thanksgiving! We were incredibly impressed by Arthur, Sergii, and Ali's professionalism, technical expertise, attention to detail, and commitment to quality. They also took care of coordinating the required city inspections. In fact, after completing the inspection, one of the inspectors even commented, "High-quality system!" That said a lot about the quality of their work. The excellent service didn't stop there. Kseniia subsequently helped us apply for all the rebates we were eligible for, and we were thrilled to receive all our rebate checks! Now, two years later, the system is still functioning flawlessly! It's reassuring to know that the quality of their workmanship has stood the test of time. From the initial consultation and system recommendation to installation, inspections, and rebate assistance, the entire experience was seamless. The team delivered exactly what they promised and went above and beyond our expectations. We wholeheartedly recommend Nur HVAC to anyone considering a new HVAC installation or replacing an existing system. You can trust them to deliver professional service, quality workmanship, and outstanding customer support. Thank you, Nur HVAC, for making the entire experience such a pleasure!

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Kei Kim
Oct 2026
Burlingame

I was impressed from the beginning with getting a quote from Fedor, he went thru in detail what's needed, what he would recommend, going over pros and cons. We have decided to go with central Mitsubishi heat pump. Work was done by Volodymyr/Ryan. Two worked efficiently and quickly. Work was completed in 3.5 days. What I liked was, they meticulously cleaned up each and every day before they left. Truly amazing. I would 100% recommend Nur HVAC.

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Gary W.
Oct 2026
Foster City

We had spoken with a few other companies before signing on with Nur HVAC. Turns out going with them was a really good decision. Nice people and generally, very responsive. We dealt mostly with Artur - he was helpful and easy to deal with. The price was quite good as well. Highly recommended.

Response from Nur HVAC

Thank you so much for your kind words and recommendation, Gary! We truly appreciate you taking the time to share your experience with us. We’ve passed your warm feedback along to our team and Artur, and they’ll be very happy to hear it! It was a pleasure working with you. Please don’t hesitate to reach out if you ever need anything in the future. We’ll be happy to help!

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Chris Jaffe
Oct 2026
Mountain View

Great service, thoughtful technician, fast and thorough!

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Mariia C.
Oct 2026
Mountain View

We could not be happier with Nur HVAC. They installed 2 HVAC systems in our home and have been absolutely fantastic ever since. Whatever an issue comes up they respond quickly and get it fixed without delays. They are reliable, professional, knowledgeable and always willing to help. It's such a relief to have someone we can trust to take care of our home's electrical and HVAC needs. We highly recommend them to anyone looking for a dependable professional who truly stands behind its work!

Response from Nur HVAC

Thank you so much for your kind words and for trusting Nur HVAC, Mariia! It truly means a lot to our entire team to know that you’ve had such a positive experience with us. We’re always happy to help, and knowing that you feel confident and taken care of gives us even more motivation to do what we do best. We sincerely appreciate your continued trust and recommendation!

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Joe Yang
Oct 2026
Mountain View

Amazing service. I did a lot of research on other companies, and these guys did not disappoint! Very attentive to detail. Highly communicative.

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Tracy Loum
Oct 2026
Mountain View

Alexey is very thorough, knowledgeable and kind. He communicates with you throughout the process and follows up to ensure all is well.

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Fiona Wilson
Oct 2026
Mountain View

We had the system shutting off too soon. Elias found the problem: vermin had chewed through an important wire!

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Yuka Hatori
Oct 2026
Mountain View

Adlan C. was our technician and was very helpful, knowledgeable, and thorough. I would recommend NUR HVAC to others as a trustworthy service provider.

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Michael Scruggs
Sep 2026
Mountain View

Superior service. Fedor promised a high quality install, and delivered beyond expectations. The installers did a high quality install. There were no shortcuts taken. They did everything they could to make the install go smoothly. I cannot recommend them enough.

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Steve G.
Sep 2026
Foster City

excellent service at a fair price. definitely our new go-to HVAC. These guys are professional and extremely competent

Response from Nur HVAC

Thank you so much for the wonderful review, Steve! We truly appreciate your kind words and are happy to hear that you were satisfied with our service. We look forward to helping you again whenever you need us! Thank you for choosing Nur HVAC!

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Luke Wulf
Sep 2026
Mountain View

Very professional, all installation was excellent, quick and clean. Would recommend fully.

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Dana K.
Sep 2026
Mountain View

Antonio was prompt, efficient and personable. He quickly assessed our air conditioner and, despite the unit's considerable age, recommended a reasonably priced repair. We so appreciate his expertise and honesty and would not hesitate to recommend Nur.

Response from Nur HVAC

Thank you for taking the time to leave such a detailed review! We’re delighted that expertise helped extend the life of your air conditioner with a practical, budget-friendly repair. Our goal at Nur HVAC is always to offer honest assessments and dependable air conditioning services that home and business owners can trust. We appreciate your support and look forward to serving you again!

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Kristopher Geda
Sep 2026
Mountain View

Nur HVAC recently installed a mini-split system in our SF condo; one in the living room, and one each in the two bedrooms. They installed the heat pump outside on the balcony. I was impressed with their work ethic and the way they kept our space clean during the installation. They cleaned up at the end of each work day and were very respectful and thoughtful of our home, our dog, and us. They communicate clearly and quickly; I would highly recommend them to install an AC system.

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Jerry Sullivan
Sep 2026
Mountain View

Very competitive price. Very professional estimate and installation process.

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Ron Ansley
Sep 2026
Mountain View

The people at NUR did a fabulous job installing a new heat pump, and at a very competitive price. The crew was communicative, on-time, and very professional. About a year later we're very much enjoying our (still) new heating/cooling system!

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Jay Levine
Sep 2026
Mountain View

Adlan was amazing. Our apartment hvac was not functioning appropriately and Adlan analyzed the situation diligently and efficiently fixed the found issues.

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Scott Baron
Sep 2026
Mountain View

Professional, detailed, and super hard working. NUR did a fantastic job replacing my air conditioner. Highly recommend!

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Jim Maples
Sep 2026
Mountain View

Furnace replacement. Very professionally done. Price was significantly below a competitive bid. I would recommend. English as a second language for the installers presented a challenge, but the end result, so far, has been great.

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Karthik Shankar
Sep 2026
Mountain View

The best in service, as always! Thanks, David and team

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