These Terms & Conditions govern your use of the Nur HVAC website and services, including our SMS/text messaging program. By using our website, requesting service, or opting in to text messages, you agree to these terms.
Services
Nur HVAC provides heating, ventilation, air conditioning and related residential and commercial services in the San Francisco Bay Area. Quotes, availability and pricing are confirmed in writing before any work begins.
Estimates given over the phone, by text or through our website are preliminary and may change once a technician inspects the equipment on site.
SMS / text messaging terms
By providing your mobile number and checking the SMS consent box on our website, you agree to receive text messages from Nur HVAC at (650) 770-1893. Consent is not a condition of purchase — you can request and receive service without agreeing to texts.
- What we send: appointment scheduling and confirmations, technician arrival notices, service follow-ups, quotes, and replies to questions you send us.
- Message frequency: message frequency varies. You may receive recurring messages related to your service request or appointment.
- Cost: message and data rates may apply. Charges depend on your mobile carrier and plan.
- Opt out: reply STOP to any message to stop receiving texts. You will receive a single confirmation and no further messages.
- Help: reply HELP for assistance, or call us at +1 (650) 542-8555.
- Carriers: mobile carriers are not liable for delayed or undelivered messages.
- Privacy: your mobile information is never sold, rented or shared with third parties for their marketing purposes. See our Privacy Policy for details.
Appointments and cancellations
Please let us know as early as possible if you need to reschedule or cancel a visit so we can offer the slot to another customer. Repeated missed appointments may require a deposit before we schedule further work.
Payment
Payment is due upon completion of the work unless agreed otherwise in writing. Accepted payment methods are confirmed at the time of scheduling.
Warranty
Workmanship and equipment warranties are stated on your invoice. Manufacturer warranties are provided by the equipment manufacturer and are subject to their own terms, including required maintenance.
Limitation of liability
To the maximum extent permitted by law, Nur HVAC is not liable for indirect or consequential damages. Nothing in these terms limits liability that cannot be limited under California law.
Changes to these terms
We may update these Terms & Conditions from time to time. The date at the top of this page shows when they were last revised. Continued use of our website or services after an update means you accept the revised terms.
Contact us
Questions about these terms? Call +1 (650) 542-8555, email support@nurhvac.com, or use our Contact page.