Service Area · Palo Alto, CA
Heating, Cooling & HVAC in Palo Alto
Mitsubishi Diamond certified · 4.9★ rated · bringing certified HVAC service to Palo Alto.
Trusted HVAC service in Palo Alto
Palo Alto's inland position at the edge of Santa Clara County brings genuinely warm summers and cool winters to a city filled with historic homes and Eichlers that were never designed for central air conditioning — creating real, year-round demand for modern HVAC solutions. Nur HVAC brings certified crews from San Mateo County to Palo Alto for heat pump installation, ductless mini-split installation, air conditioner installation, and furnace installation.
Unlike the fog-cooled communities closer to the Bay shore, Palo Alto heats up enough in summer that cooling is a genuine comfort need — yet winters stay cool enough that heating efficiency matters just as much. That combination makes a modern heat pump the logical single-system answer, delivering efficient cooling in July and quiet, low-cost warmth through December without requiring separate equipment.
Get a free Palo Alto quote
What we do in Palo Alto
HVAC services for Palo Altohomes & businesses
Heat Pump Installation in Palo Alto
Professional heat pump installation for Palo Alto homes and businesses — done right the first time, backed by our 100% satisfaction guarantee.
Air Conditioner Installation in Palo Alto
Professional air conditioner installation for Palo Alto homes and businesses — done right the first time, backed by our 100% satisfaction guarantee.
Ductless Mini-Split Installation in Palo Alto
Professional ductless mini-split installation for Palo Alto homes and businesses — done right the first time, backed by our 100% satisfaction guarantee.
Furnace Installation in Palo Alto
Professional furnace installation for Palo Alto homes and businesses — done right the first time, backed by our 100% satisfaction guarantee.
HVAC built for Palo Alto homes
Nur HVAC extends full service across Palo Alto's distinct neighborhoods — Old Palo Alto and Crescent Park with their gracious prewar homes, the craftsman streets of Professorville, and the mid-century fabric of Midtown and College Terrace. Eichler homes are particularly common in Barron Park and Ventura, and they present a familiar challenge: radiant-slab or forced-air systems with no attic duct space, making ductless mini-splits the cleanest and most practical retrofit. Older non-Eichler stock throughout the city often carries undersized or deteriorating ductwork, so we routinely assess duct condition alongside any new system installation to make sure the equipment actually performs as designed.
Neighborhoods we serve in Palo Alto
Mitsubishi Diamond Elite Contractor
As a Diamond Elite contractor, our Palo Alto installs come with extended manufacturer warranty coverage up to 12 years on parts and compressor. Learn more
Rebates & electrification
Palo Alto homeowners can stack thousands in heat pump & water heater rebates ahead of the Bay Area gas phase-out. See rebates
Palo Alto HVAC — common questions
Does Nur HVAC provide HVAC service in Palo Alto?
Yes. Nur HVAC is a Burlingame-based San Mateo County company that brings its certified crews to Palo Alto, including Old Palo Alto, Crescent Park, Professorville and surrounding neighborhoods. We install and repair heat pumps, air conditioners, furnaces, ductless mini-splits and water heaters.
What heating and cooling system works best in Palo Alto?
For most Palo Alto homes, a modern heat pump is the best all-in-one option — it provides both efficient heating and cooling from a single system. For hillside or split-level homes and additions, a ductless mini-split is often the cleanest solution.
Are heat pump rebates available in Palo Alto?
Yes. Palo Alto homeowners can qualify for Silicon Valley Clean Energy, BayREN and TECH Clean California incentives on qualifying heat pump and heat pump water heater installations. We help you identify and apply the rebates you're eligible for.
Ready for comfort in Palo Alto?
Book your Palo Alto appointment today — fast, honest, and guaranteed.
Nearby service areas
Reviews
Trusted by your neighbors
“I highly recommend NUR HVAC to install or replace your old system. We had our 2 HVAC systems replaced with heat pump systems. Since we have solar installed on our roof, we opted for the Carrier heat pumps and new air handlers which don't use natural gas for heat. Their installers were always on time and cleaned up after each day of work. They arranged for the permit and scheduled final inspection. A very nice job and respectful staff!!”
“I am happy to do business with Nur HVAC. They have an excellent phone service. Regina, who I talked to on the phone regarding my central heating problem, and she was very courteous, and helpful. Adlan did a thorough job to make sure that my central heating system worked properly before he left. I am very happy with their services. Thanks guys for the great service you have provided to me. Keep up with your great work”
“Our family is really pleased with the service NUR HVAC provided in recent months. They answered our calls and provided the repair service on the same day. Their technicians are courteous, professional, and knowledgeable . NUR HVAC has a great team where they work together efficiently, and provided reliable service, thus they are truly a Five Stars review company.”
“I've worked with Nur multiple times, specifically Fedor and Alex. They do a great job and are thorough. It's great to be able to switch from a gas furnace to a heat pump, which means we have A/C now too! They also installed a new thermostat and put more insulation around exterior ducting. They reply quickly and are polite. I've also seen them doing commercial HVAC systems so they are trusted by businesses too.”
“Their installation is very professional. And they would like to respond to your additional questions and provide solutions for it. Good communication and good work.”
“Nur HVAC was very easy to communicate with and professional. Hugh praise to technician Adlan, who is knowledgeable and familiar with our apartment building. He promptly fixed the ac issue the same day as the diagnosis and went above and beyond to also help with the heating issue on a follow up visit. Would recommend this company to anybody in the bay area looking for hvac help.”
“I found this company via Yelp a few days ago. They responded immediately to my needs with clear communication and prompt scheduling through Yelp messaging. This morning, their tech alerted me 30 minutes before arrival and completed the repair within an hour, diagnosing the issue and error messages. I needed to replace my thermostat (which was an old Honeywell approximately 35 years old!) They installed a new Honeywell and it's working great.”
“Called because my commercial AC stopped blowing cold air. Was able to get an appointment for the next day. Got a message that Islam was en route. When he arrived he was very courteous and was able to change out the capacitor and get it working right away. Prices seemed fair, as well. I will definitely use them in the future for repairs and maintenance.”
“NUR replaced my very old AC with a new heat pump, and I am very pleased with their work. Their attention to detail stands out. The project manager, Fidor, communicates clearly about options that I have, and the engineer, Shilai, is skilled and hardworking. They care deeply about doing things the right way, not just getting the job done quickly. They replaced sections of piping that could affect system quality and relocated equipment to make space for the new unit, without additional charges. The insulation and pipe organization are professional and precise. Comparing side by side the new equipment installed with the old crap that the house had previous, you can easily tell the difference in quality. I appreciate how they handled the small things like removing old nails, tidying cables, and keeping the installation clean and well-organized. These are not required steps by code or in job description, but they did them anyway because they take pride in their work. They also avoid putting unnecessary ugly stickers on your equipment, which is a bonus. They may not focus much on sales presentations, but their workmanship speaks for itself. As an engineer myself, I value their straightforward, high-quality approach.”
“Nur HVAC installed a dual-system heat pump for us (unit on the ground floor and another upstairs) a few months ago. We would highly recommend them for the quality of work at a competitive cost. The system has been working very well.”
“I do not review many companies. However, NUR did such an exceptional job installing a heat pump at my house they rate a compliment. The installers were diligent, neat, on time and polite. They solved several installation problems. An excellent company to get a heat pump from. Chris”
“My family recently hired Nur HVAC to help us install HVAC system in our house, and had a great experience with them. Ilias came by the house and was...”
“I highly recommend NUR HVAC to install or replace your old system. We had our 2 HVAC systems replaced with heat pump systems. Since we have solar installed on our roof, we opted for the Carrier heat pumps and new air handlers which don't use natural gas for heat. Their installers were always on time and cleaned up after each day of work. They arranged for the permit and scheduled final inspection. A very nice job and respectful staff!!”
“I am happy to do business with Nur HVAC. They have an excellent phone service. Regina, who I talked to on the phone regarding my central heating problem, and she was very courteous, and helpful. Adlan did a thorough job to make sure that my central heating system worked properly before he left. I am very happy with their services. Thanks guys for the great service you have provided to me. Keep up with your great work”
“Our family is really pleased with the service NUR HVAC provided in recent months. They answered our calls and provided the repair service on the same day. Their technicians are courteous, professional, and knowledgeable . NUR HVAC has a great team where they work together efficiently, and provided reliable service, thus they are truly a Five Stars review company.”
“I've worked with Nur multiple times, specifically Fedor and Alex. They do a great job and are thorough. It's great to be able to switch from a gas furnace to a heat pump, which means we have A/C now too! They also installed a new thermostat and put more insulation around exterior ducting. They reply quickly and are polite. I've also seen them doing commercial HVAC systems so they are trusted by businesses too.”
“Their installation is very professional. And they would like to respond to your additional questions and provide solutions for it. Good communication and good work.”
“Nur HVAC was very easy to communicate with and professional. Hugh praise to technician Adlan, who is knowledgeable and familiar with our apartment building. He promptly fixed the ac issue the same day as the diagnosis and went above and beyond to also help with the heating issue on a follow up visit. Would recommend this company to anybody in the bay area looking for hvac help.”
“I found this company via Yelp a few days ago. They responded immediately to my needs with clear communication and prompt scheduling through Yelp messaging. This morning, their tech alerted me 30 minutes before arrival and completed the repair within an hour, diagnosing the issue and error messages. I needed to replace my thermostat (which was an old Honeywell approximately 35 years old!) They installed a new Honeywell and it's working great.”
“Called because my commercial AC stopped blowing cold air. Was able to get an appointment for the next day. Got a message that Islam was en route. When he arrived he was very courteous and was able to change out the capacitor and get it working right away. Prices seemed fair, as well. I will definitely use them in the future for repairs and maintenance.”
“NUR replaced my very old AC with a new heat pump, and I am very pleased with their work. Their attention to detail stands out. The project manager, Fidor, communicates clearly about options that I have, and the engineer, Shilai, is skilled and hardworking. They care deeply about doing things the right way, not just getting the job done quickly. They replaced sections of piping that could affect system quality and relocated equipment to make space for the new unit, without additional charges. The insulation and pipe organization are professional and precise. Comparing side by side the new equipment installed with the old crap that the house had previous, you can easily tell the difference in quality. I appreciate how they handled the small things like removing old nails, tidying cables, and keeping the installation clean and well-organized. These are not required steps by code or in job description, but they did them anyway because they take pride in their work. They also avoid putting unnecessary ugly stickers on your equipment, which is a bonus. They may not focus much on sales presentations, but their workmanship speaks for itself. As an engineer myself, I value their straightforward, high-quality approach.”
“Nur HVAC installed a dual-system heat pump for us (unit on the ground floor and another upstairs) a few months ago. We would highly recommend them for the quality of work at a competitive cost. The system has been working very well.”
“I do not review many companies. However, NUR did such an exceptional job installing a heat pump at my house they rate a compliment. The installers were diligent, neat, on time and polite. They solved several installation problems. An excellent company to get a heat pump from. Chris”
“My family recently hired Nur HVAC to help us install HVAC system in our house, and had a great experience with them. Ilias came by the house and was...”
“I highly recommend NUR HVAC to install or replace your old system. We had our 2 HVAC systems replaced with heat pump systems. Since we have solar installed on our roof, we opted for the Carrier heat pumps and new air handlers which don't use natural gas for heat. Their installers were always on time and cleaned up after each day of work. They arranged for the permit and scheduled final inspection. A very nice job and respectful staff!!”
“I am happy to do business with Nur HVAC. They have an excellent phone service. Regina, who I talked to on the phone regarding my central heating problem, and she was very courteous, and helpful. Adlan did a thorough job to make sure that my central heating system worked properly before he left. I am very happy with their services. Thanks guys for the great service you have provided to me. Keep up with your great work”
“Our family is really pleased with the service NUR HVAC provided in recent months. They answered our calls and provided the repair service on the same day. Their technicians are courteous, professional, and knowledgeable . NUR HVAC has a great team where they work together efficiently, and provided reliable service, thus they are truly a Five Stars review company.”
“I've worked with Nur multiple times, specifically Fedor and Alex. They do a great job and are thorough. It's great to be able to switch from a gas furnace to a heat pump, which means we have A/C now too! They also installed a new thermostat and put more insulation around exterior ducting. They reply quickly and are polite. I've also seen them doing commercial HVAC systems so they are trusted by businesses too.”
“Their installation is very professional. And they would like to respond to your additional questions and provide solutions for it. Good communication and good work.”
“Nur HVAC was very easy to communicate with and professional. Hugh praise to technician Adlan, who is knowledgeable and familiar with our apartment building. He promptly fixed the ac issue the same day as the diagnosis and went above and beyond to also help with the heating issue on a follow up visit. Would recommend this company to anybody in the bay area looking for hvac help.”
“I found this company via Yelp a few days ago. They responded immediately to my needs with clear communication and prompt scheduling through Yelp messaging. This morning, their tech alerted me 30 minutes before arrival and completed the repair within an hour, diagnosing the issue and error messages. I needed to replace my thermostat (which was an old Honeywell approximately 35 years old!) They installed a new Honeywell and it's working great.”
“Called because my commercial AC stopped blowing cold air. Was able to get an appointment for the next day. Got a message that Islam was en route. When he arrived he was very courteous and was able to change out the capacitor and get it working right away. Prices seemed fair, as well. I will definitely use them in the future for repairs and maintenance.”
“NUR replaced my very old AC with a new heat pump, and I am very pleased with their work. Their attention to detail stands out. The project manager, Fidor, communicates clearly about options that I have, and the engineer, Shilai, is skilled and hardworking. They care deeply about doing things the right way, not just getting the job done quickly. They replaced sections of piping that could affect system quality and relocated equipment to make space for the new unit, without additional charges. The insulation and pipe organization are professional and precise. Comparing side by side the new equipment installed with the old crap that the house had previous, you can easily tell the difference in quality. I appreciate how they handled the small things like removing old nails, tidying cables, and keeping the installation clean and well-organized. These are not required steps by code or in job description, but they did them anyway because they take pride in their work. They also avoid putting unnecessary ugly stickers on your equipment, which is a bonus. They may not focus much on sales presentations, but their workmanship speaks for itself. As an engineer myself, I value their straightforward, high-quality approach.”
“Nur HVAC installed a dual-system heat pump for us (unit on the ground floor and another upstairs) a few months ago. We would highly recommend them for the quality of work at a competitive cost. The system has been working very well.”
“I do not review many companies. However, NUR did such an exceptional job installing a heat pump at my house they rate a compliment. The installers were diligent, neat, on time and polite. They solved several installation problems. An excellent company to get a heat pump from. Chris”
“My family recently hired Nur HVAC to help us install HVAC system in our house, and had a great experience with them. Ilias came by the house and was...”
Google Reviews
What our customers say on Google
“I highly recommend Nur HVAC! They upgraded my old split furnace HVAC with a heat pump HVAC retrofit. Fedor and the installation team showed outstanding professionalism and craftsmanship in all phases of the project: * Detailed initial project scoping tailored to my home's needs * Fast, friendly communication from start to finish * Solved new complexities we encountered on site * Collaboratively discussed alternative solutions, never felt pushy * High work quality I would absolutely choose Nur again for future HVAC work.”
“Fedor and the team were great! Very professional and great communication.”
“Our team was meticulous with installation of a new AC system. The communication with the whole team from the office to the installers was clear, helpful and timely. They take great pride in their work and are professional and easy to work with. We highly recommend Nur.”
“From appointment making to resolution of A/C issue the service was fantastic.”
“Adlan is a pleasure to work with. He's knowledgeable and clearly tries to do the best, most effective repair for the lowest cost.”
“With summers getting hotter every year, we finally decided to seek out someone to install an AC system. We opted to get everything done in one go, so we replaced an outdated furnace, installed new air ducts & vents, and decided on an efficient A/C unit. Nur HVAC was reasonably priced, not the most expensive, not the cheapest, but had the best communication, clear outline on the work being done, and the actual workmanship of the install was very professional. Very happy we went with this company. The attention to detail was top notch, service was friendly, and the equipment is so quiet we barely notice it when it's on. Only regret is not having done it sooner.”
“I used Nur to install a new heat pump and they were terrific. I sought quotes from a number of competitors. Not only were they competitively priced but they have been super responsive and professional throughout. Fedor patiently and thoroughly responded to every question that ChatGPT could throw at him (through me)! The installation team - Alex and Vadim - were awesome and worked went above and beyond.”
“The service was prompt and the HVAC system was quickly repaired. While repairing the HVAC, we had our heater serviced. Both were reasonably priced and no attempts were made to upsell additional services. Bottom line, we will use their services in the future.”
“Great job by the team on two new Mitsubishi systems!”
“Adlan just completed a full residential furnace and a/c system maintenance. Happy to say he performed a very thorough job. He diagnosed and fixed a dead vent. All proper measurements were taken and he dug in deep to check all the components. 100% happy with the service.”
“They are very professional and experienced. I looked around a lot. this company gave me the best price for new install. I was waiting to find something wrong with their install or the system, but they brought a brand new system, and did a great job on installation as well. So i won in every direction. I give Arthur 10.”
“I had my 40 year old gas furnace and 30 year old central air cooler removed and replaced with all new heat pump system that also qualifies for a SVCE rebate! NUR HVAC’s cost estimate was comparable to their competitors, they were responsive to my needs for scheduling, friendly and easy to work with. I would highly recommend them!”
“Great work on a difficult problem Replacement of faulty unit in a condo complex”
“Great communication. Needed a couple of visits to fix but stuck with it until the job was done.”
“Loved my technician. Very honest.”
“Great communication and expert team”
“Amazing quality of commitment, service, and communication. Would highly recommend this company!”
“nice guy, on time, did maint, no ripoffs, laid back, will use again. Excellent price.”
“Very knowledgable and provided great recommendations”
“Islam is very knowledgeable, patient and a diligent professional. Thanks Islam!”
“Responsive and professional. Great job.”
“Islan diagnosed system. Needs to order parts and return for repairs”
“Aldan is knowledgeable and very helpful. He came on time and did a thorough job. He explains every steps and future plans”
“Alexey was on time, very courteous and thorough. He solved the problem. AC works again.”
“I highly recommend Nur HVAC! They upgraded my old split furnace HVAC with a heat pump HVAC retrofit. Fedor and the installation team showed outstanding professionalism and craftsmanship in all phases of the project: * Detailed initial project scoping tailored to my home's needs * Fast, friendly communication from start to finish * Solved new complexities we encountered on site * Collaboratively discussed alternative solutions, never felt pushy * High work quality I would absolutely choose Nur again for future HVAC work.”
“Fedor and the team were great! Very professional and great communication.”
“Our team was meticulous with installation of a new AC system. The communication with the whole team from the office to the installers was clear, helpful and timely. They take great pride in their work and are professional and easy to work with. We highly recommend Nur.”
“From appointment making to resolution of A/C issue the service was fantastic.”
“Adlan is a pleasure to work with. He's knowledgeable and clearly tries to do the best, most effective repair for the lowest cost.”
“With summers getting hotter every year, we finally decided to seek out someone to install an AC system. We opted to get everything done in one go, so we replaced an outdated furnace, installed new air ducts & vents, and decided on an efficient A/C unit. Nur HVAC was reasonably priced, not the most expensive, not the cheapest, but had the best communication, clear outline on the work being done, and the actual workmanship of the install was very professional. Very happy we went with this company. The attention to detail was top notch, service was friendly, and the equipment is so quiet we barely notice it when it's on. Only regret is not having done it sooner.”
“I used Nur to install a new heat pump and they were terrific. I sought quotes from a number of competitors. Not only were they competitively priced but they have been super responsive and professional throughout. Fedor patiently and thoroughly responded to every question that ChatGPT could throw at him (through me)! The installation team - Alex and Vadim - were awesome and worked went above and beyond.”
“The service was prompt and the HVAC system was quickly repaired. While repairing the HVAC, we had our heater serviced. Both were reasonably priced and no attempts were made to upsell additional services. Bottom line, we will use their services in the future.”
“Great job by the team on two new Mitsubishi systems!”
“Adlan just completed a full residential furnace and a/c system maintenance. Happy to say he performed a very thorough job. He diagnosed and fixed a dead vent. All proper measurements were taken and he dug in deep to check all the components. 100% happy with the service.”
“They are very professional and experienced. I looked around a lot. this company gave me the best price for new install. I was waiting to find something wrong with their install or the system, but they brought a brand new system, and did a great job on installation as well. So i won in every direction. I give Arthur 10.”
“I had my 40 year old gas furnace and 30 year old central air cooler removed and replaced with all new heat pump system that also qualifies for a SVCE rebate! NUR HVAC’s cost estimate was comparable to their competitors, they were responsive to my needs for scheduling, friendly and easy to work with. I would highly recommend them!”
“Great work on a difficult problem Replacement of faulty unit in a condo complex”
“Great communication. Needed a couple of visits to fix but stuck with it until the job was done.”
“Loved my technician. Very honest.”
“Great communication and expert team”
“Amazing quality of commitment, service, and communication. Would highly recommend this company!”
“nice guy, on time, did maint, no ripoffs, laid back, will use again. Excellent price.”
“Very knowledgable and provided great recommendations”
“Islam is very knowledgeable, patient and a diligent professional. Thanks Islam!”
“Responsive and professional. Great job.”
“Islan diagnosed system. Needs to order parts and return for repairs”
“Aldan is knowledgeable and very helpful. He came on time and did a thorough job. He explains every steps and future plans”
“Alexey was on time, very courteous and thorough. He solved the problem. AC works again.”
“I highly recommend Nur HVAC! They upgraded my old split furnace HVAC with a heat pump HVAC retrofit. Fedor and the installation team showed outstanding professionalism and craftsmanship in all phases of the project: * Detailed initial project scoping tailored to my home's needs * Fast, friendly communication from start to finish * Solved new complexities we encountered on site * Collaboratively discussed alternative solutions, never felt pushy * High work quality I would absolutely choose Nur again for future HVAC work.”
“Fedor and the team were great! Very professional and great communication.”
“Our team was meticulous with installation of a new AC system. The communication with the whole team from the office to the installers was clear, helpful and timely. They take great pride in their work and are professional and easy to work with. We highly recommend Nur.”
“From appointment making to resolution of A/C issue the service was fantastic.”
“Adlan is a pleasure to work with. He's knowledgeable and clearly tries to do the best, most effective repair for the lowest cost.”
“With summers getting hotter every year, we finally decided to seek out someone to install an AC system. We opted to get everything done in one go, so we replaced an outdated furnace, installed new air ducts & vents, and decided on an efficient A/C unit. Nur HVAC was reasonably priced, not the most expensive, not the cheapest, but had the best communication, clear outline on the work being done, and the actual workmanship of the install was very professional. Very happy we went with this company. The attention to detail was top notch, service was friendly, and the equipment is so quiet we barely notice it when it's on. Only regret is not having done it sooner.”
“I used Nur to install a new heat pump and they were terrific. I sought quotes from a number of competitors. Not only were they competitively priced but they have been super responsive and professional throughout. Fedor patiently and thoroughly responded to every question that ChatGPT could throw at him (through me)! The installation team - Alex and Vadim - were awesome and worked went above and beyond.”
“The service was prompt and the HVAC system was quickly repaired. While repairing the HVAC, we had our heater serviced. Both were reasonably priced and no attempts were made to upsell additional services. Bottom line, we will use their services in the future.”
“Great job by the team on two new Mitsubishi systems!”
“Adlan just completed a full residential furnace and a/c system maintenance. Happy to say he performed a very thorough job. He diagnosed and fixed a dead vent. All proper measurements were taken and he dug in deep to check all the components. 100% happy with the service.”
“They are very professional and experienced. I looked around a lot. this company gave me the best price for new install. I was waiting to find something wrong with their install or the system, but they brought a brand new system, and did a great job on installation as well. So i won in every direction. I give Arthur 10.”
“I had my 40 year old gas furnace and 30 year old central air cooler removed and replaced with all new heat pump system that also qualifies for a SVCE rebate! NUR HVAC’s cost estimate was comparable to their competitors, they were responsive to my needs for scheduling, friendly and easy to work with. I would highly recommend them!”
“Great work on a difficult problem Replacement of faulty unit in a condo complex”
“Great communication. Needed a couple of visits to fix but stuck with it until the job was done.”
“Loved my technician. Very honest.”
“Great communication and expert team”
“Amazing quality of commitment, service, and communication. Would highly recommend this company!”
“nice guy, on time, did maint, no ripoffs, laid back, will use again. Excellent price.”
“Very knowledgable and provided great recommendations”
“Islam is very knowledgeable, patient and a diligent professional. Thanks Islam!”
“Responsive and professional. Great job.”
“Islan diagnosed system. Needs to order parts and return for repairs”
“Aldan is knowledgeable and very helpful. He came on time and did a thorough job. He explains every steps and future plans”
“Alexey was on time, very courteous and thorough. He solved the problem. AC works again.”