A Menlo Park homeowner was ready to replace a tired, gas-dependent setup, and we handled the complete heat pump installation — swapping in a high-efficiency Carrier system that heats and cools the whole house through the existing ductwork. The old equipment came out, the new air handler and controls went in, and the home is now running on one clean, efficient system.
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What we installed
We set the new air handler in the mechanical closet, connected it to the home’s duct system, and fitted a fresh filter so the blower pulls clean air from day one. The refrigerant and electrical connections were made, a new wall controller was mounted, and the whole system was commissioned and checked for proper airflow and temperature. Because it’s a heat pump, the same equipment now covers both winter heating and summer cooling.
- Installed a high-efficiency Carrier heat pump air handler in the mechanical closet
- Connected the new equipment to the home’s existing ductwork
- Fitted a new filter and mounted a wall controller and thermostat
- Made the refrigerant and electrical connections and set the disconnect
- Commissioned the system and verified heating and cooling performance
- Pulled the permit and passed the required HERS test
Why a high-efficiency heat pump suits Menlo Park
Menlo Park’s temperate weather means a heat pump spends most of the year in its efficiency sweet spot — steady, moderate loads rather than extreme swings. Moving off a gas furnace to an electric heat pump lowers operating costs, improves indoor comfort, and cuts the home’s carbon footprint. A high-efficiency model also modulates its output, so it holds a consistent temperature instead of blasting on and off.
We finished by tidying the wiring, sealing the connections, and confirming the low-voltage controls before the HERS rater signed off. Little details like clean terminations and a properly seated filter keep a system reliable long after install day.
If your furnace and AC are aging out, a heat pump is often the smarter replacement. Explore our heat pump installation service and reach out for a free estimate — we’ll assess your home and recommend the right high-efficiency system.
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Reviews
Trusted by your neighbors
“We could not be happier with Nur HVAC. They installed 2 HVAC systems in our home and have been absolutely fantastic ever since. Whatever an issue comes up they respond quickly and get it fixed without delays. They are reliable, professional, knowledgeable and always willing to help. It's such a relief to have someone we can trust to take care of our home's electrical and HVAC needs. We highly recommend them to anyone looking for a dependable professional who truly stands behind its work!”
“Honest and meticulous. They quoted me a competitive price for work that they expected to complete within a few days. The time to finish the job increased, but the price did not. It's clear that they are *very* careful and detail-oriented during installation. Fedor and the rest of the team also make everything before the work very easy; figuring out what you want, advising what to do, and communicating about scheduling/logistics. Very happy overall, would recommend them without hesitation. My wife and I have already used them twice: adding a central heat pump and later augmenting it, in select rooms, with mini splits.”
“Fair and honest contractors are hard to come by these days, but NurHVAC absolutely fits that description. I was referred to them by a friend, and I'm glad I took the recommendation. We needed to replace our old gas water heater, which was nearing 15 years old. From start to finish, their communication was excellent. Artur was my coordinator and Shalai was my installer. They were honest, transparent, and took the time to answer every question I had. They walked me through the pros and cons of each option without any pressure and even guided me through the rebate process, which made everything much easier. What really stood out was their commitment to customer service. The installer stayed until 9:00 PM to make sure everything was working properly so we wouldn't have to spend the night without hot water. He absolutely didn't have to do that, but it showed how much he genuinely cared about doing the job right. When the work was finished, he cleaned everything up so well that you wouldn't have known a major project had taken place in my garage. If you're looking for a company that's honest, knowledgeable, and truly goes above and beyond for its customers, I can't recommend NurHVAC highly enough.”
“I've worked with Nur multiple times, specifically Fedor and Alex. They do a great job and are thorough. It's great to be able to switch from a gas furnace to a heat pump, which means we have A/C now too! They also installed a new thermostat and put more insulation around exterior ducting. They reply quickly and are polite. I've also seen them doing commercial HVAC systems so they are trusted by businesses too.”
Google Reviews
What our customers say on Google
“We used Nur HVAC to replace gas furnace with a heat pump inverter, replace the aging duct work and gas water heater with a heat pump water heater, all in the same contract. Our project manager, Arthur was on-time for the scoping appointment. He took time to understand our needs, investigated the attic, ducts and all the existing equipment, before making any recommendations. He designed the optimal system for our house to be cost effective, provide highest comfort and be energy efficient. He was not pushy and was upfront about the ballpark estimates and timeline. He also walked us thru the various rebates that are available for the replacements from local utilities. Arthur’s quote was very competitive, in fact better than those quoted to us by Costco referred contractors. Nur’s installation crew - Eldar, Bhakridin, were very professional and thorough. They didn’t rush the job and left the job site clean and clutter free each day. They accommodated our requests for placing the electrical wires and conduits so they are not in the way. All the equipment both indoor and outdoor were cleanly laid out, secured and wiped down before hand off. Always smiling and respectful, one of the best installation crew we have had. As a white glove contractor they took care of all the permitting, inspection paperwork w/ the city, all the paper work for us to receive the rebates. They even completed the warranty registration with the manufacturers for all the equipment! We would highly recommend Arthur and Nur HVAC to anyone in the Bay Area needing heating and cooling solutions. We would definitely be going back to them ourselves when the need arises.”
“Last month, we contracted NUR HVAC to install three units of Mitsubishi ductless AC units to our house. The sales contact Artur was very professional, always addressed our questions very quickly and clearly. Their office support Regina was proactive and timely communicated important information for our awareness ahead of time. Their two technicians Maxim and Alksei have done done an excellent job to install the units and relevant pipes. We are very satisfied with the quality of Nur HAVC's work, their competitive price and excellent customer services, and definitely recommend this company for others who are seeking professionals to do the similar service. George and Amy from Redwood Shores, CA”
“This is the second project I’ve done with this team, and there’s a reason I keep coming back: Trust. When my water heater went out, Fedor showed up the same day to walk me through my options. I have a tendency to "over-buy," and I was actually leaning toward an expensive heat pump model. Instead of just taking the bigger check, Fedor was honest with me—he explained that the ROI on that specific unit wouldn’t be recovered in my lifetime given complex electrical work required. Once we picked the right system for my actual needs, he had a crew at my house within two days to finish the install. They were professional, clean, and efficient. It’s hard to find an HVAC company that values integrity as much as they do. They’ve earned a customer for life!”
“Our old A/C unit went out (dramatically spewing coolant everywhere) in the middle of summer. We contacted Nur HVAC and got them to come take a look at the situation. They recommended replacing our old furnace with a new heat pump along with the new A/C unit. It took a few weeks for a permit, but then they scheduled the job promptly. It was very labor intensive...removing the old equipment, building a new platform with plywood, installing everything. It took 3 full days, but they did an excellent job and cleaned everything up completely when they were finished. The system looks and works so much better now. Workers were polite and respectful. Would definitely recommend.”
“I hired Nur HVAC for a major upgrade to my home's system, and they did an incredible job. The project involved converting my entire house from a gas heat pump to a new all-electric Mitsubishi system, and they also installed a split unit in my garage. Their prices were very reasonable, but what truly stood out was the professional quality of the installation. The team performed a very careful evaluation of all my existing ducts and vents to ensure the new system was installed for optimal performance. The work speaks for itself. It's been almost two months since the installation, and everything is working top-notch. I'm super happy I chose Nur HVAC and highly recommend them.”
“I had a great experience all around with Nur HVAC. Scheduling with Regina was a breeze, and Adlan, our technician, was fantastic. Adlan quickly diagnosed and fixed an issue with our 20 year old AC unit on the spot without trying to upsell anything. Beyond the quick repair, he took the time to walk me through his process for diagnosing/assessing our AC system as well as the steps for a routine furnace maintenance - I learned a lot along the way. Highly recommend Nur HVAC, and especially Adlan!”
“I had an old furnace replaced with a new heat pump and air handler. I was impressed by their initial on-site inspection: the representative noticed that the new air handler would be wider than the existing one, which would require that our water heater be moved several inches for clearance. No other company noticed that. Overall, communication was excellent. They answered all questions and provided the city work permit application number so I could track approval process with the city. Work went smoothly and was finished in a few days, much sooner than what I had anticipated. Very good experience, would recommend to anyone.”
“With summers getting hotter every year, we finally decided to seek out someone to install an AC system. We opted to get everything done in one go, so we replaced an outdated furnace, installed new air ducts & vents, and decided on an efficient A/C unit. Nur HVAC was reasonably priced, not the most expensive, not the cheapest, but had the best communication, clear outline on the work being done, and the actual workmanship of the install was very professional. Very happy we went with this company. The attention to detail was top notch, service was friendly, and the equipment is so quiet we barely notice it when it's on. Only regret is not having done it sooner.”
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