Nur HVAC carried out an ice maker repair at this home in Cupertino, CA, replacing the unit’s control board. The control board manages the ice-making cycle, so a failure here can stop the machine from producing ice at all or leave it cycling incorrectly. Our technicians checked the unit to confirm the board was the source of the problem before swapping it.
With a new board installed, the ice maker was returned to normal operation, and the customers were satisfied with the result and said they would return to Nur HVAC in the future.
Ready for reliable comfort?
Book your San Mateo County HVAC service today - fast, honest, guaranteed.
What our technicians did
- Diagnosed the fault: checked the unit and traced the trouble to a failed control board.
- Replaced the control board: removed the old board and fitted a new one.
- Restored operation: brought the ice maker back to normal working order.
- Confirmed the result: verified the unit ran through its cycle correctly before finishing the visit.
Why the control board matters
The control board is effectively the brain of an ice maker, timing the fill, freeze, and harvest steps that turn water into ice, so when it fails the machine can stop producing entirely or behave erratically. Replacing it restores the full cycle and gets reliable ice flowing again, which is why pinpointing the board rather than guessing at other parts matters. Nur HVAC diagnoses the actual cause before replacing anything, fits the correct part for the unit, and confirms the appliance is working properly before wrapping up the job. If any of your home comfort equipment is misbehaving, the same careful approach applies to our HVAC repair visits as well. A repair like this one is usually far cheaper than replacing the whole appliance, and because the rest of the machine was in good shape, a new board was all it took to get years more service out of it. Photos from the visit are below.
Questions about your HVAC?
Talk to a real San Mateo County technician - free estimates, honest advice, no pressure.
Reviews
Trusted by your neighbors
“We recently had our attic insulated and a few HVAC vents relocated by NUR VAC, and they did an absolutely fantastic job! The team was incredibly professional, leaving the workspace spotless, and the workers were friendly and polite throughout the process. We're extremely pleased with the quality of their work. On a separate note, I made an error while writing the payment check and accidentally overpaid. When Artur noticed the mistake, he promptly called to let me know and went out of his way to return the incorrect check and collect the right one. His honesty and effort were truly appreciated--thank you, Artur!”
“Very honest man, he's so knowledgeable. I am very glad I chose Nur Service for my washer repair. He is reliable and found out the issue quickly. His prices are great. For our issue, he said we should just replace the washer given the price of the parts. That's the kind of company we need! Searching for a service repair person takes time, because it's a repair person for life!! I now have nur service for all of my needs. I will call him again in the near future. I recommend him completely. Go ahead and call”
“Competitive pricing, professional, and gone extra miles to help my existing home. Igor and Mike were awesome. They finished on time and were more than willing to work with me on finding clever ways to not have to make new holes to my walls. During the work, they identified opportunities to install new electrical outlets and help fix my doorbell electrical connection, which other contractors have told me required opening up walls.”
“Nur HVAC & Appliance Repair Service porovided the service quickly after my call. The technician is diligent and very skillful. He did a great job fixing the AC water leakage, identified low freon issue and refilled it accordingly.”
“I was pleased with Ilias. He came for the washer repair call in the designated time window, was very thorough with all the checking and diagnostics and explained clearly the problem with the machine. By the end of the day, we also had a wire ready for review! I really like the service and professionalism!”
“This is the 2nd project I've done with NUR, and similar to the first time, I am a happy customer. From start to finish, NUR (in particular technician, Adlan) is completely professional. They are diligent and timely with their responses and scheduling. Adlan came out and diagnosed our 20 year old A/C system and was able to revive it, but prepared us with options for the future should the system go out again. He was extremely thorough in explaining these in layman terms. HVAC systems will always need maintenance and repairs, that's a given. However, I know that I have an honest, value-added, and well-run company to work with in NUR. Highly recommended!”
“NUR installed a ductless multi-zone Mitsubishi mini-split system for us this spring after our 100-year-old lovely monster of a gas boiler died. It's so far out of code that no one will repair it, and we were tired of being cold! The new system is electric with a heat pump on the roof, and it includes AC for the six days a year when my usually foggy neighborhood needs it. We chose NUR because they offered competitive prices and clear communication, and they were able to place the indoor units exactly where we wanted them. The installation took just a couple of days and they were kind and efficient. If you are looking to get a job like this done, you should give them a call.”
Google Reviews
What our customers say on Google
“Adam did an excellent job diagnosing the HVAC issue.”
“My family recently hired Nur HVAC to help us install HVAC system in our house, and had a great experience with them. Ilias came by the house and was immediately able to assess our house and provide recommendations on how we could consider setting up HVAC systems based on our layout, what options we have and what the pros and cons the options are. He also mentioned that they are one of the biggest contractor for Mitsubishi systems. The whole process took a few weeks as we had to wait for permits to get approved before work can get started. We were quoted that the labor could take 4-5 business, but in the end it actually took 3.5 days which was great. The whole crew was professional and got the job done very efficiently. I would add some buffer on the times they quote in terms of when they might come, but overall, everything was mostly timely and the project was done in the timeframe we expected. For our crew we had Eldar and Andre and both were very professional and felt experienced and knew what they were doing. Overall, my family is very happy with the work that was done by Nur HVAC.”
“Put in / exchanged a better thermostat for my heating and cooling system heat pump and gas furnace”
“I had a great experience all around with Nur HVAC. Scheduling with Regina was a breeze, and Adlan, our technician, was fantastic. Adlan quickly diagnosed and fixed an issue with our 20 year old AC unit on the spot without trying to upsell anything. Beyond the quick repair, he took the time to walk me through his process for diagnosing/assessing our AC system as well as the steps for a routine furnace maintenance - I learned a lot along the way. Highly recommend Nur HVAC, and especially Adlan!”
“The team is professional and attention to details. They collect client’s input, present various options with pro/con before finalizing the installation plan. They are also responsive and work with us to fine tune the system after the installation is done.”
More from our blog
Carrier furnace repair in Half Moon Bay: draft inducer and PVC exhaust
A follow-up visit in Half Moon Bay: we cleaned the draft inducer motor and PVC exhaust on a two-stage Carrier furnace, reconnected
Heat Pump Air Handler and Furnace Repair in South San Francisco
A furnace service call in South San Francisco turned into two targeted part replacements: a 240-volt transformer in the heat pump
Carrier AC and furnace installation in Palo Alto
We swapped out a tired old AC in Palo Alto for a new Carrier outdoor unit and installed a new Carrier furnace in the attic, all in
Need this done at your home?
Our certified San Mateo County technicians are ready. Book online in under a minute or give us a call.