Residential unit installation

Mitsubishi MXZ-SM60NAM-U1 3-zone heat pump installation

May 17, 2024 2 min read
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Nur HVAC recently installed a Mitsubishi MXZ-SM60NAM-U1 3-zone heat pump system in Palo Alto, CA, putting an end to uneven temperatures and bringing personalized comfort to every room. This heat pump installation combines ductless wall-mount and floor-mount indoor units for flexible, efficient climate control throughout the home.

With three independent zones running off one outdoor unit, the system cools things down in summer and warms them up in winter while keeping energy use in check. The mix of wall-mount and floor-mount units means each space gets the style of unit that fits it best.

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Why this mini-split system works so well

  • Customized comfort: each zone is controlled independently, so every space holds the temperature its occupants prefer without affecting the rest of the home.
  • Energy efficient: advanced inverter technology helps lower energy bills by matching output to demand rather than cycling on and off at full power.
  • Whisper quiet: the indoor units run at ultra-low noise levels, keeping each room peaceful day and night.
  • Ductless design: with no ductwork required, the system installs cleanly and avoids the air loss that leaky ducts can cause.

This installation is ideal for homes that struggle with hot and cold spots or lack existing ductwork, offering tailored comfort room by room. Nur HVAC completed the work with clean line sets, tidy unit placement, and full testing and commissioning, so all three zones perform exactly as intended from the start.

Struggling with hot and cold spots?

The process for a job like this is consistent: we confirm the sizing and placement first, set the equipment, run and insulate the line sets, then test and commission everything before handing the system over. It is routine work for our crew, and it is what keeps equipment like this running the way the manufacturer intended for years to come.

A zoned system like this lets every room hold its own temperature. Learn more about our multi-zone heat pump systems, or get in touch and we will help you map out the zones that make sense for your home.

Mitsubishi MXZ-SM60NAM-U1 3-zone mini-split system installed by Nur HVAC

Mitsubishi MXZ-SM60NAM-U1 3-zone mini-split system installed by Nur HVAC

Mitsubishi MXZ-SM60NAM-U1 3-zone mini-split system installed by Nur HVAC

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Reviews

Trusted by your neighbors

4.9186+ reviews onYelp
G
Gautam G.
Jul 2024
Yelp

“This is a review for Nur HVAC. I replaced my previous Daikin split AC indoor and outdoor units with a Mitsubishi Heat Pump connected to my central duct and removed my old aging central heating unit as well. Their quote was in the middle compared to others, though others quoted lower prices for non-Mitsubishi systems. They recommended a top-of-the-line Mitsubishi system for installation. They are a diamond-certified installer of Mitsubishi systems. Their professionalism and work quality were just top-notch. I interacted with Elias, who surveyed and provided the price quote. He responded to all the questions I had. The installers were Eldar and Maxim. They worked in the sweltering heat to install the system quickly. Their work is just _so_ clean. A lot of attention to detail. They followed up with visits to check on the system and confirm that things are working well. I highly recommend them, and I will use them again.”

Mariia C.
Mariia C.
Oct 2026
Yelp

“We could not be happier with Nur HVAC. They installed 2 HVAC systems in our home and have been absolutely fantastic ever since. Whatever an issue comes up they respond quickly and get it fixed without delays. They are reliable, professional, knowledgeable and always willing to help. It's such a relief to have someone we can trust to take care of our home's electrical and HVAC needs. We highly recommend them to anyone looking for a dependable professional who truly stands behind its work!”

Kevin K.
Kevin K.
Jul 2023
Yelp

“We installed a heat pump recently to be able to have AC and to replace an old furnace. Reached out to a few HVAC contractors and decided to go with NUR to install a Mitsubishi heat pump. David was our first point of contact and one of the main reasons we chose NUR. When he came to visit and provide an initial estimate, he explained the different options available and what to consider for each one, from duel fuel options to heat pumps. He was not pushy and was very patient with our questions. Afterwards, he provided a few quotes for us and answered questions via email and phone promptly. When it came to the installation, his team (Artur, Ilias, and others) was great as well; they were all very respectful and took great care in making sure the install was done properly. The install took 3 days and David came to check in towards the end of the install to make sure everything was working properly and things were cleaned up. NUR helped schedule the HERS test and city inspection afterwards. Overall, a fantastic experience. I would highly recommend working with NUR for any HVAC needs!”

Google Reviews

What our customers say on Google

5.0505+ Google reviews
Tamara Mead
Tamara Mead
Jul 2026

“Our old A/C unit went out (dramatically spewing coolant everywhere) in the middle of summer. We contacted Nur HVAC and got them to come take a look at the situation. They recommended replacing our old furnace with a new heat pump along with the new A/C unit. It took a few weeks for a permit, but then they scheduled the job promptly. It was very labor intensive...removing the old equipment, building a new platform with plywood, installing everything. It took 3 full days, but they did an excellent job and cleaned everything up completely when they were finished. The system looks and works so much better now. Workers were polite and respectful. Would definitely recommend.”

Yi Ao
Yi Ao
Sep 2025

“We recently hired Nur HVAC to install a Mitsubishi heat pump HVAC system and were very satisfied with their service. Artur was our project manager and provided a thorough quote with several options based on our needs. He was very responsive and patiently answered all the questions we asked throughout the process. Their price was competitive among the contractors we evaluated while the quality of the work was excellent. The team came to install the heat pump HVAC was highly experienced, pleasant, and efficient. The office staff was also very responsive and kind to provide updates and help with rebate application. We would highly recommend Nur HVAC to anyone who is looking for a reliable contractor for heat pump HVAC installation.”

Luis Valente
Luis Valente
Sep 2025

“We contacted 4 different HVAC companies about a heating problem in our home - unbalanced heating between different zones in the house. Islam showed up and he was the only one who actually took the time to understand the issue by actually measuring the airflow from the vents in each room. Unlike other companies whose solutions went from a wholesale replacement of our heating system to installing new ducts, etc. Isham proposed an incremental approach, starting with the simplest and most cost-effective solution. This cost us one to two orders of magnitude less than what we got from other companies. Islam was very professional and explained everything clearly. If the solution that he implemented does not fully solve our problem (time will tell) we know what the next step is. This is the right way to do business. Based on my experience, I highly recommend Nur HVAC. I'm sure I'll be using them again in the future.”

David Beaudry
David Beaudry
Sep 2025

“Put in a new heat pump (ac and heat). Work was well done!”

David Lo
David Lo
Sep 2024

“Summary: great value, high quality install that paid attention to details, owner and employees listen to and value customer feedback, clean work, high integrity business, responsive and communicative Normally one would not describe their heating and cooling equipment as a work of art, but I hope to change your mind after describing how Fedor, Aleksander, David, Artur, and the rest of Nur HVAC did an impeccably beautiful install of a new heat pump and new ductwork, removal of old gas furnace, and removal of old asbestos ducts. Throughout the process, they made me feel like a highly valued customer. I would recommend them with zero hesitation to anyone looking for an honest and diligent HVAC contractor that performs top-notch work. [Sales experience] I shopped around various HVAC contractors on Yelp, and I was fortunate to have Nur HVAC respond. David, the owner, came out to give me a quote, and I immediately had a great first impression of him and Nur. David was highly knowledgeable in HVAC, and he listened to me and what I wanted as opposed to trying to push me a hard sale. David is a rare gem in the HVAC industry, where instead of trying to upsell every chance, he actually thinks about what is needed, what's a waste of money, and he conducts himself with the utmost integrity to give the best recommendation for me and not his own pocketbook. The integrity and honesty of Nur is seen when they automatically included permits and HERS testing in the quote. I continued conversing with David, and he would always respond quickly and professionally. At the end of the day, Nur came in with a very competitive bid, and it was an easy decision for me to choose them because of the rapport I developed with David. [Install experience] My install team was Fedor and Aleksander, and I cannot overstate how awesome they were. They showed up punctually every day at 9am in the morning and worked until 6pm in the evening until the whole job was completed. The pride that they took in their work is immediately apparent: the work was not rushed, no corners were cut, they made sure to do everything right all the way down the finest details, and they made sure to clean up every small speck of dust and dirt. For example, when putting in the new vents: they applied several sealant coats inside the vent box to make sure that the ductwork would not leak conditioned air to increase system efficiency. When they finished, they cleaned my attic and made it spotless. Fedor and Aleksander entertained my curiosity in the work and were more than happy to take my feedback and requests, which is further evidence that they actually enjoy the work and have a customer-first approach to their job. For example, there was an audible humming heard inside the home when the outdoor unit was first powered on, and they quickly acted on my observation to add vibration dampening materials that made the noise go away. While making small talk with Fedor, I learned that he used to work in the HVAC industry before he came to America, which explains the expertise and perfectionism that he brought to my job. If you end up working with Nur, I unequivocally recommend you to request Fedor and Aleksander to work on your job, you won't be disappointed. [After install] Kseniia and Chinaza from the office ensured that the HERS tester and city inspector, who are third parties not affiliated with Nur, could be scheduled around my busy life. The HERS tester showed up on time, and he finished the HERS test within 30 minutes and told me that everything looked great. After this, Nur set up the city inspection so the permit could be finaled. Artur arrived on inspection day, and he helped ensure that the inspection process would be completed smoothly. The city inspector commented on how well done the install was, and he only had effusive praise for how well done everything was: the ducting, the air handler, the outdoor unit, the condensate line, and even how clean the attic was. On top of all of this, I am saving money on my utility bill!”

Herman Gyr
Herman Gyr
Aug 2026

“Alexey was extremely easy to work with, courteous and technically competent. He communicated well and in detailed fashion. I felt well taken care of.”

Dean Ku
Dean Ku
Sep 2025

“Artur was friendly, professional, and easy to work with. The team that did the install were prompt, careful, and worked hard through a full 8 hours to complete the work. They did a really nice job.”

Siv M C Modler
Siv M C Modler
Jul 2026

“We just had a heat pump installed to replace an old furnace and AC system. Nur was really fast and did a great job. Highly recommended.”

Yifeng Lu
Yifeng Lu
Sep 2025

“The person who helped us fix our AC(Adlen),taught my son so much about our specific unit and showed him how the key components work.Highly recommend NUR HVAC services.”

Chris Witzel
Chris Witzel
Sep 2025

“They excelled in all the important areas: expertise, courtesy and promptness. The crew were professional, tidy and hardworking. The price was competitive and the Heat Pump they installed works great so far.”

Emma Duncan
Emma Duncan
Sep 2025

“Fast response time, reasonable pricing, and a quick fix! When my AC started blowing warm air, I had to search for an HVAC repair service. Nur called back quickly and got a technician out the next day. He was fast, friendly, and efficient and offered tips and explanations (which I really appreciate!), and demonstrated how to change the filters. He was able to repair the problem in 20 mins (trouble with the contactor is apparently a common problem so he had the parts on hand) and everything works perfectly! Definitely calling Nur again for any HVAC needs!”

Peter O'Riordan
Peter O'Riordan
Aug 2026

“We had 2 HVAC units that needed attention. Adnan the technician was excellent. He clearly explained possible causes, walked me through the process, showed me and explained the readings from the various diagnostic tools, and got both systems working properly. He also made some suggestions for the best filters to use for our furnaces and tips on regulating the vents. Highly recommended!”

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