Kenmore water heater repair in San Jose, CA

Nur HVAC repaired a Kenmore water heater in San Jose, CA, that had failed because of a faulty gas control valve. Our technicians replaced the valve with a new Honeywell WV8860B1310 gas control valve to restore the water heater to proper working order.

The gas control valve manages the gas supply to the burner and regulates the water temperature. It also houses the temperature sensing and safety functions that keep the burner operating within a safe range. When it fails, the water heater may stop producing hot water, struggle to hold its temperature, or shut down entirely. Because the valve is central to both performance and safety, swapping in a correct replacement is a direct fix that returns the unit to safe, reliable operation without disturbing the rest of the water heater.

What our technicians did

• Problem diagnosis: traced the water heater’s fault to a defective gas control valve.
• Honeywell WV8860B1310 valve replacement: removed the failed valve and installed a new Honeywell WV8860B1310 gas control valve.
• Operation check: confirmed the water heater fired and held temperature correctly after the repair.

With the new gas control valve installed, the Kenmore water heater fired correctly and was returned to dependable hot water. On every service call, Nur HVAC diagnoses the underlying cause before replacing any part, so the repair addresses the real problem rather than just the symptoms.