Ice machine repair in San Jose, CA

Nur HVAC was called out to repair a commercial ice machine in San Jose, CA, that had stopped producing ice reliably. After diagnosing the unit, our technicians replaced the thermostatic expansion (TXV) valve and performed a full cleaning of the machine to restore proper cooling and ice output.

A failing TXV valve is a common cause of poor ice production, because it regulates the flow of refrigerant into the evaporator. When it sticks or fails, the machine can freeze up, run inefficiently, or stop making ice altogether. Because an ice machine handles water continuously, scale and mineral buildup also collect inside it over time and can reduce both output and ice quality. Pairing the valve replacement with a thorough cleaning addresses both the mechanical fault and the buildup that accumulates inside the machine.

What our technicians did

• TXV valve replacement: removed the faulty thermostatic expansion valve and installed a new one to restore correct refrigerant flow to the evaporator.
• Ice machine cleaning: cleaned the interior components and water-contact surfaces to clear scale and buildup that reduce performance and ice quality.
• Operational check: verified that the machine returned to a normal cooling and ice-production cycle after the repair.

With the new TXV valve in place and the machine cleaned, the unit was returned to dependable everyday operation. On every service call, Nur HVAC diagnoses the actual fault before recommending repairs, so the work addresses the real cause rather than just the symptoms.