This Cookie Policy explains how Nur HVAC uses cookies and similar technologies on our website, what data they collect, and how you can control them. By continuing to use our site after accepting the cookie notice, you consent to the use of cookies as described below.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your actions and preferences over time, so you don't have to re-enter them whenever you come back or browse from page to page.
How we use cookies
We use cookies for the following purposes:
- Essential cookies: required for the website to function properly, such as remembering that you accepted this notice.
- Preference cookies: remember your choices to give you a better, more personalized experience.
- Analytics & performance: we use our own first-party analytics to understand how the site is used — pages viewed, time on page, scroll depth, clicks and device type. We store an anonymized (hashed) version of your IP address, not the raw IP, and use it to estimate an approximate location (city/region) so we can better serve our local service area. This data is aggregated and is not used to personally identify you.
Third-party cookies
Some features rely on third-party services: our live chat widget (Chatway) and an IP-geolocation lookup (ip-api) used only to estimate the approximate city/region of visitors. These providers have their own privacy policies. We do not sell your personal data.
Managing your cookies
You can accept or decline cookies through the notice shown on your first visit. You can also control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect how the website functions.
More information
For more about how we handle your personal data, please see our Privacy Policy. If you have any questions about our use of cookies, contact Nur HVAC at support@nurhvac.com or +1 (650) 542-8555.