Carrier 38MURAQ36AA3 heat pump installation in Redwood City, CA
We just completed an installation of the Carrier 38MURAQ36AA3 heat pump in Redwood City, and it’s already transforming the comfort level of this home. This unit delivers year-round heating and cooling from a single system, and it runs on eco-friendly R32 refrigerant for cleaner, more sustainable performance.
Built for both reliability and efficiency, the 38MURAQ36AA3 keeps the home comfortable through every season while keeping operating costs in check. Because a single heat pump handles both heating and cooling, there’s no need for separate systems taking up space or adding maintenance.
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Why this system works so well
- High efficiency: designed to keep energy bills low while holding consistent indoor temperatures throughout the day.
- Quiet operation: a sound-minimizing design lets the system run in the background without disrupting the household.
- Durability: built to withstand harsh weather conditions and maintain strong performance all year long.
- Eco-friendly refrigerant: uses R32, which has a lower environmental impact and contributes to cleaner air than many older refrigerants.
- All-season comfort: heats the home through cold months and cools it through the warm ones, all from one outdoor unit.
Perfect for all seasons, the 38MURAQ36AA3 is an ideal choice for homeowners who prioritize comfort, efficiency, and sustainability. Every Nur HVAC installation is finished with clean line sets and full system testing and commissioning, so the equipment runs exactly as it should from day one. If you want dependable heating and cooling from one quiet, energy-smart unit, this is a system worth considering.
Is a heat pump right for your home?
Heat pumps make a lot of sense in our mild Peninsula climate, where one efficient unit can carry a home through the whole year. If you are weighing a switch from an older furnace-and-AC setup, our heat pump installation team can look at your home in Redwood City or nearby and recommend a system that fits the space and the budget.
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Reviews
Trusted by your neighbors
“Our 25+ years old gas furnace ran into issues and we could have just replaced the part and limped along for a while. We decided to do a like-for-like replacement...we got a quote (I won't mention the name of the vendor) and got a quote for a Bryant a/c/ gas furnace (lower than the Carrier a/c that we had) and the quote was pretty high ~ $25K and NO REBATES (this person did not even offer us the option of a heat pump). Our son suggested going to Yelp to get a project quote given we were spending so much money - from the 8 companies we talked to we zeroed in on Irbis and NUR and both companies were solid. Our main reason for going with NUR were the following : 1) With NUR we dealt directly with the Owner not a sales team : David - he is a no-nonsense, straight shooter who is extremely knowledgeable about all things HVAC. 2) Offered the right spec and quality of machine - He told us we should go with the Heat Pump (replace gas furnace) given we had solar and he offered us the complex split zoning for our single family house. Upgraded our carrier a/c to a Mitsubishi Heat Pump (see picture) 3) Reasonable Quote, High Quality work - He offered us an extremely reasonable quote for a high end heat pump, his technicians were top notch. Igor and Mikhail were brilliant - they spent a week at our place and were so polite, skilled and unobtrusive. They cleaned up after themselves every single day that they came in. 4) Helped me get the $3500 rebate from Peninsula Clean Energy 5) After install customer service is brilliant. I am doing this review after a month but these guys are beyond amazing when it comes to responsiveness to any questions or concerns. If I do any replacement of my HVAC and water heaters in the future - I will not look beyond NUR - they have my business for life”
“We could not be happier with Nur HVAC. They installed 2 HVAC systems in our home and have been absolutely fantastic ever since. Whatever an issue comes up they respond quickly and get it fixed without delays. They are reliable, professional, knowledgeable and always willing to help. It's such a relief to have someone we can trust to take care of our home's electrical and HVAC needs. We highly recommend them to anyone looking for a dependable professional who truly stands behind its work!”
“Working with NUR HVAC was an absolute right choice. From the very first visit, our point of contact Fedor was professional, courteous, and well informed. He answered all our questions about possible options for adding a second unit to our upstairs area, provided real world advice on practicality yet respected our desires for what we wanted done. He made it happen the way we wanted it, and we couldn't be happier. It was a breeze working with Fedor and the rest of the team. They were timely, speedy, and efficient all while providing reassuring quality in their work. HERS testing and City inspection were super quick with both commenting on the great quality of the work. Thanks Fedor!”
“I used NUR's service to install a mini-split system, they were the best! The quoting process was easy and the price was fair, the installation team were very meticulous, professional, and they did a very clean job. Very happy with them throughout the work and the system they installed works great.”
“Last month we installed HVAC in our unit. Everything is working great. NUR HVAC (David in particular) did really good job. Honestly we had some miscommunication with management but working guys were so professional. They helped us get all permits, found a best solution for our type of property and finished installation in couple days. Couldn't be more happy! 100% recommend!”
“This is not the first project I have done with this team. I would like to note the exceptional quality of installation, really low prices and excellent service.”
Google Reviews
What our customers say on Google
“I recently had the pleasure of working with Nur HVAC for the installation of a heat pump and AC system in my home. From the initial consultation with Fedor, I was impressed with their professionalism and expertise. They patiently guided me through the process, including navigating HOA approvals and securing necessary city permits and inspections. I was particularly pleased with how they handled the installation. Sergeii, the installer, demonstrated exceptional skill and attention to detail, finding creative solutions to the challenges posed by my home's high ceilings. He successfully installed the copper pipes in the roof, avoiding the need to cut into my ceiling, which was a major concern for me. Nur HVAC was also incredibly helpful in maximizing my rebates. They informed me about available incentives and even reminded me of the Peninsula Clean Energy deadline to ensure I received the maximum possible savings. Despite working during the intense October heat, their team maintained a high level of professionalism and meticulousness. They cleaned up the worksite thoroughly upon completion. This was my second home renovation, and I can honestly say that Nur HVAC is the first contractor I've worked with that has exceeded my expectations. Their expertise, dedication, and commitment to customer satisfaction are truly commendable. I highly recommend Nur HVAC to anyone in need of quality HVAC services.”
“The team did a wonderful job installing our heat pump. The crew worked with attention and care, and was very respectful of the property. Excellent service: very timely, very thoughtful, very professional. Highly recommended!”
“This is the second project I’ve done with this team, and there’s a reason I keep coming back: Trust. When my water heater went out, Fedor showed up the same day to walk me through my options. I have a tendency to "over-buy," and I was actually leaning toward an expensive heat pump model. Instead of just taking the bigger check, Fedor was honest with me—he explained that the ROI on that specific unit wouldn’t be recovered in my lifetime given complex electrical work required. Once we picked the right system for my actual needs, he had a crew at my house within two days to finish the install. They were professional, clean, and efficient. It’s hard to find an HVAC company that values integrity as much as they do. They’ve earned a customer for life!”
“Professional, excellent quality electrical work. Happy so far with large Mitsubishi forced air heat pump, small 2-head mini split heat pump, and Rheem heat pump water heater.”
“Islam was excellent. He was prompt and efficient. He identified the issues with the A/C system immediately. I strongly recommend Islam at Nur HVAC!”
“Elias and Igor were super helpful and knowledgeable about what needed to be done, looks like we will get through this next heat wave more comfortably!”
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