Posted onVerified We recently had our attic insulated and a few HVAC vents relocated by NUR VAC, and they did an absolutely fantastic job! The team was incredibly professional, leaving the workspace spotless, and the workers were friendly and polite throughout the process. We're extremely pleased with the quality of their work. On a separate note, I made an error while writing the payment check and accidentally overpaid. When Artur noticed the mistake, he promptly called to let me know and went out of his way to return the incorrect check and collect the right one. His honesty and effort were truly appreciated--thank you, Artur!Posted onVerified The heat went out at my office. I reached out to Nur through Yelp, and they immediately responded and scheduled a visit in just a few days. A technician arrived within the scheduled window (towards the first half of the window) and had the issue diagnosed in minutes. He happened to have the necessary part, and for a reasonable charge, replaced the needed part. He also inspected the rest of the unit and pointed out places where maintenance is recommended, even a repair to the installation of the unit which was never spotted. Thank you for the prompt service!Posted onVerified Amazing, 10/10 experience with David, Sergei, and the rest of the NUR team. They completely overhauled my HVAC -- installed two dual-fuel furnace/heat pumps, two ductless mini split units, and completely re-did ductwork. The entire process was seamless from start to finish, including David coming to my house several times to walk me through different options before I had committed anything. There was no upsell, pressure, or anything like that - just honest/professional service and technical suggestions. The installation itself was smooth, taking less time than originally estimated with attention to detail. These guy do not cut corners! Anyway, take the time to speak with a handful of HVAC companies but, in the end, you will not find a better, more thoughtful, thorough, and professional crew than NUR. All done at a very fair price (compared to other companies).Posted onVerified Adlan came on time, was super professional, and got it fixed for a reasonable price. He went through the debugging very systematically: fuse blown -- but why? He checked each component along the path until we got to the culprit. And then he was checking why would that component fail and gave some recommendations. He made sure to clean the work area and was off. Thanks Adlan!Posted onVerified I would give 6 stars if I could. I replaced an ancient gas furnace with a heat pump and added upstairs a Mitsubish minisplit. They were competitive in the bids I had recieved. They were extremely helpful in choosing the right sized system, helping do the permitting, the energy rebates, and overall guidance, and were a real pleasure to work with. Artur was excellent and knowledgable, and the install team worked efficiently and tirelessly. I now have an amazing and quiet system. I highly recommend NUR HVAC!Posted onVerified Called in on Saturday and set up an appointment on Monday. Adlan showed up a little early and got to work after I explained that the condenser fan wasn't operating, but it appears to be getting power. He quickly diagnosed the problem being a slightly loose wire from the fuse box and a bad capacitor. We were up and running very quickly and Adlan explained every step of the way so I understood what the problem was and how it was resolved. Very polite fella, too.Posted onVerified This is a review for Nur HVAC. I replaced my previous Daikin split AC indoor and outdoor units with a Mitsubishi Heat Pump connected to my central duct and removed my old aging central heating unit as well. Their quote was in the middle compared to others, though others quoted lower prices for non-Mitsubishi systems. They recommended a top-of-the-line Mitsubishi system for installation. They are a diamond-certified installer of Mitsubishi systems. Their professionalism and work quality were just top-notch. I interacted with Elias, who surveyed and provided the price quote. He responded to all the questions I had. The installers were Eldar and Maxim. They worked in the sweltering heat to install the system quickly. Their work is just _so_ clean. A lot of attention to detail. They followed up with visits to check on the system and confirm that things are working well. I highly recommend them, and I will use them again.Posted onVerified Quick diagnosis of the problem and fix right away. I cannot comment on pricing since I didn't check quotes from others, but overall happy with the servicePosted onVerified Communication scheduling the visit was good. I needed debugging my roof top A/C (stopped working). Technician Basim came on time. I told to him that fuses, capacitor on the unit are good but no voltage across the cap (I checked) which points to the A/C power delivery problem. He tested the unit and told me that contactor and fan are bad and their repair is north of $1K. I tried to asked how he arrived to this conclusion but his English was very poor and I was not able to get a clear answer. Anyway, after he has left I rechecked the contactor - it was fine, no problem. I opened power box next to the A/C and found out that there is no 240V, which point to the power delivery issue. I found A/C power panel w/ 2-pole circuit breaker for the A/C and, surely, the breaker was down. I switched it on and A/C started working. The technician is just completely unexperienced.Posted onVerified They responded very quickly and were able to send out a tech within a couple days. They didn't have the parts they needed to fix our AC due to it's age and condition on the first visit, so we scheduled them to come back when they acquired the parts to finish the job. The tech was quick and efficient, and tested everything before completing the job. Definitely recommended.
